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Title: Basecamp — Project management software, online collaboration

Type: home

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There are lots of ways to manage projects. And thereâs plenty of software promising to help. Youâve probably tried some. Yet, here you are.

Unfortunately, most project management systems are either overwhelming, inadequate, bewildering, or chaotic. You know?

Not Basecamp. Basecamp is refreshingly straightforward, with a 21-year track record to back it up. Longevity isnât luck â itâs proof it works. And youâll work better with it too.

Basecamp is famously no-nonsense, effective, and reliable. The trifecta. Itâs designed for smaller, hungrier businesses , not big, sluggish ones. Over 30 pages of customer testimonials detail how things run better on Basecamp.

So, we invite you to poke around, watch the video below, and try Basecamp for free . Weâd be honored to have you as a customer. Thank you.

Jason Fried , jason@basecamp.com
Co-founder & CEO

Hit play to see how Basecamp is different

The home screen organizes your projects, assignments, and upcoming events together on one screen. Itâs your calm, comfortable, simple starting point every morning.

Whatâs my week look like?

Whatâs on my plate today?

Which projects am I on?

A project is where the tasks, discussions, deliverables, and decisions happen. Projects hold everything â and everyone â together in one tidy, predictably structured place.

A project page organizes everything

What to do + whoâs doing?

Who said what when?

Whatâs due next?

Whereâs the latest version?

Got a quick question?

Howâs the process flowing?

Basecampâs reports arenât numbers, percentages, or abstract representations â theyâre the real work, actual evidence of progress being made (or not made).

Whatâs overdue?

How much time have we spent?

Whoâs responsible for what?

Whatâs actually been happening?

Basecampâs Lineup, Mission Control, and Hill Charts are visual tools that help you clearly see where projects really stand. Notice progress at a glance, know reality in an instant.

How far along are we?

How are we feeling?

What still needs to be figured out?

The Hey! menu aggregates your notifications in a never-annoying single menu. And âPingsâ, our flavor of direct messages, let you kick off ad hoc chats 1:1 or in small groups.

Have private 1-1 or small group conversations

Notifications in one place, not in your face

Basecamp keeps both sides organized, everyoneâs feedback on the record, and all decisions, approvals, files, tasks, deadlines, and communications safe and centralized.

Can the client see this?

Whereâs the final version so we can show the client?

Did the client officially approve it?

Whereâs the clientâs email they sent?

Can software be simple, straightforward, and easy, yet powerfully full-featured?

With Basecamp the answer is absolutely YES!

Can I prevent our clients from seeing unfinished work?

Can I link up files from Google Docs, Figma, Dropbox, Airtable, and other apps?

Can I see everything I need to do on a single screen?

Can I see everything thatâs overdue on a single screen?

Can I use Basecamp even if some of my team prefers just to use email?

Can I see all the work that was completed on any given day?

Can I set up projects that only some of my team can see?

Can I see everything thatâs happened across multiple projects in one place?

Can I @mention someone so theyâre notified about something?

Can I see all the work someoneâs done over a long period of time?

Can I see everything thatâs assigned to someone on a single page?

Can I see exactly who worked on what today? Yesterday? Last week?

Can I easily reference an entire conversation from a year ago?

Can I follow a project quietly without receiving notifications?

Can I assign tasks to multiple people at once?

Can I see all our projects laid out on a visual timeline?

Can I keep all the discussion about a to-do attached to that to-do?

Can I follow-up directly with someone without anyone else knowing?

Can our clients respond to our questions via email?

Can our clients see a record of everything weâve asked them?

Can I organize ideas and setup workflows on a Kanban board?

Can Basecamp tell me when someone completed an assignment?

Can Basecamp help me get a client to approve a design?

Can Basecamp help me hold my team accountable for deadlines?

You wrote some books on how to run a business , too, right?

Team super busy, but running in circles? Itâs time for Basecamp. Finding stuff easy to start, but hard to finish? Itâs time for Basecamp. Things taking longer than they should? Itâs time for Basecamp. Info increasingly scattered across different apps? Itâs time for Basecamp. Subscription fees keep adding up?

Itâs time for Basecamp. Growing into dysfunction? Itâs time for Basecamp. Tired of looking disorganized in front of clients? Itâs time for Basecamp.

How long have you been around? Can we trust you?

The company that designed, owns, and operates Basecamp is called 37signals , and weâve been around as a company since 1999. We launched Basecamp, the product, in 2004 and have been improving it weekly ever since. Running a sane, responsible, sustainable business is part of our commitment to you.

Weâve been profitable for 25 straight years, we have zero debt, weâre privately held, and built to stay, not exit. Our employee handbook is also public for everyone to see how we run our business and treat our employees.

Weâve also written a number of bestselling books (REWORK, Remote, It Doesnât Have to Be Crazy at Work) as well. The books detail how weâve built, and run, such a unique, long-lasting company in a field full of sameness and short-term thinking.

You can email Jason Fried, our Co-Founder and CEO, any time at jason@basecamp.com . He doesnât have an assistant, so heâll read and respond to your emails personally.

What about reliability and uptime?

We can make endless promises, but the numbers are what matter here. Our historical uptime over multiple decades is well over 99.99%, and you can see recent real-time history on our Status Page .

Whatâs your refund policy like?

We aim to be fair and reasonable, just as weâd want to be treated. Our refund policy reflects that.

Can I ask ownership a question directly?

Absolutely. Our Co-Founder and CEO (Jason Fried) is available direct at jason@basecamp.com , and our other Co-Founder and CTO (David Heinemeier Hansson) is at david@basecamp.com . Please do reach out. They donât have assistants or anyone who reads their emails, so youâll hear from them directly.

How secure is Basecamp?

We have a full security write-up available on the 37signals site. 37signals is the company behind Basecamp.

Is our data backed up? How often?

Data customers enter into Basecamp is stored in multiple, redundant data centers. That data is backed up several times a day, and copies of those backups are stored both locally and off-site to further reduce points of possible failure. Files customers upload are stored off-site and backed up to servers in a different geographic region.

Where are the servers that store our data?

Our servers are located in multiple data centers in the United States. We service customers from over 160 countries from these servers. We do not currently have data centers outside the US.

Can you fill our custom security questionnaires?

We donât fill out custom security questionnaires, but weâve prepared a summary security PDF which you can provide to your IT staff.

Can I export our data if we ever want to leave?

Absolutely, you can do it as often as youâd like. Plus, itâs entirely self-service and easy so you donât need to ask anyone for help or permission. Further, we provide it in a format that allows you to browse it in a web browser so itâs actually useful. Hereâs how exporting works .

Does Basecamp have an API? Can we integrate with Basecamp?

Yes, Basecamp has a full-featured API (docs are hosted on GitHub) . Hundreds of companies have written custom integrations, and our Integrations page links up third-party solutions for invoicing, accounting, time tracking, reporting, planning, asset management, contracts, proposals, and more.

Whatâs your customer support like? What if we need help?

Our customer support is widely considered to be among the best of the best. Everyone who works on our support team are expert specialists who know Basecamp inside and out, many having been with us for years and years, some over a decade. Further, we occasionally cycle every employee through support â including our CEO â so everyone has a chance to directly interact with customers.

You can ask support a question , or watch tutorials , or review the help guides , or attend a live walkthrough class and Q&A .

Is Basecamp available in languages other than English?

Currently we only offer Basecampâs interface in English, although we have people in over 160 countries writing and sharing in their own native languages using Basecamp.

If we go with Basecamp, will we still need stuff like Slack? Asana? Dropbox?

Nope, Basecamp replaces a whole set of separate products and saves you a ton of money. Basecamp has chat built in (no more Slack). Basecamp has exceptional task management in the form of to-dos and kanban-style Card Tables (no more Asana). And you can store and share all the files you need in a project (no more Dropbox). Basecamp also replaces document-based tools like Google Docs, Notion, etc. And yet, if you need to continue to use some of those tools, you can always link them up right from inside Basecamp using the Doors feature.

What kind of companies, in which industries, use Basecamp?

Basecamp is used by top notch marketers, ad agencies, designers, client services firms, consultants, software developers, freelancers, PR agencies, contractors, religious institutions, schools, non-profits, first responders, and many others. Over 75,000 organizations, across every industry imaginable, in 166 countries, use Basecamp for project management.

Our customers are primarily small or medium-sized companies with fewer than 100 full-time employees, but Basecamp is also used by teams inside many of the worldâs largest companies.

Do you offer classes to learn more about Basecamp?

Yes, see our upcoming classes below. Weâll answer questions about setting up Basecamp, rolling it out to your team, and anything else youâd like to ask. Weâll teach you the basics of using Basecamp, with plenty of time set aside for questions. See all our upcoming classes .

âExtremely user friendlyâ

âTruly amazing!â

âA godsend for our orgâ

âSimple, quick, powerfulâ

âSo glad I found Basecampâ

âThe perfect solutionâ

âReally greatâ

âOutstandingâ

âBest app for teamsâ

âAwesome serviceâ

âGets better and betterâ

âGreat collaboration toolâ

âGreat softwareâ

âGold standard PM appâ

âBrilliant solutionâ

âClean and easy to useâ

âFantastic appâ

âOrganized and on pointâ